Accounts

• How do I apply for a geography computing account?
• I forgot my password, how do I reset it?
• I am locked out of my account and need to have the password reset.
• My print balance is zero, how do I add more money for printing?

Windows

• How do I connect to the scratch drive?
• How do I access files on my U drive remotely? (faculty & staff)

Software

Esri

• How can I install GIS on my home computer or laptop?

Software Support for Courses
Students enrolled in courses requiring use of the department's computers who have questions about the software used in that class should direct their questions to the course instructor or teaching assistant.

College Informational Technology
The Hunter College Instructional Computing and Information Technology (ICIT) Department provides quality technology solutions to Hunter College's students, faculty and staff in support of teaching and learning, research and administration. Learn more at https://hunter.cuny.edu/information-technology/.

GeoHelp

To report any lab-related problems, including software, hardware, printing, AV, door access, or policy issues, send email to geohelp@hunter.cuny.edu. A copy of your email will go to all Geography IT staff members and will be answered by the appropriate person.

Your email must include the following information:

• Name of computer you are working on.
• Name of software program.
• Exact copies of any error messages.

The more information you provide the better the chance the problem can be resolved.